Frequently Asked Questions
Everything you need to know about GarudaVPN. Can't find the answer you're looking for? Reach out to our 24/7 support team.
A VPN (Virtual Private Network) encrypts your internet connection and routes it through a secure server. This protects your online identity, prevents tracking by ISPs or hackers, and allows you to access content globally without restrictions.
No. We have a strict zero-logs policy. We do not track, collect, or store any information about your browsing history, connection timestamps, or downloaded files.
Depending on your plan, you can connect up to 5 devices simultaneously on Premium, or enjoy unlimited device connections on our Ultimate Aegis plan.
Because your data is being encrypted and routed through another server, a slight drop in speed is normal. However, our 10 Gbps global servers and optimized WireGuard protocol ensure that the speed drop is unnoticeable for streaming and gaming.
Yes! We offer a 30-day money-back guarantee. If you are not completely satisfied with GarudaVPN, contact our support within the first 30 days for a full, no-questions-asked refund.